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Our Terms

Warranty Policy

HomeWarranty Policy

1. Warranty Coverage

We provide the following warranty on repairs:

  • 6 Months Warranty: On mobile screen (display/LCD) replacement
  • 3 Months Warranty: On all other spare parts replaced

The warranty period starts from the date of invoice.

2. What is Covered Under Warranty

Our warranty covers:

  1. Screen/LCD malfunction or failure to function as intended
  2. Touch issues or display problems without any physical damage
  3. Manufacturing defects in replaced parts

If any of the above issues occur, we will replace the faulty part under warranty.

3. Warranty Conditions

  • Warranty is valid only for the original device and customer
  • It is non-transferable
  • The mobile phone must be switching on and functioning normally (except the repaired issue)
  • The replaced faulty part must be submitted to our technician
  • If the old screen is not returned, warranty will be limited to 3 months only

4. How to Claim Warranty

To claim your warranty:

  1. Share a video showing the issue
  2. Provide Order ID / Phone Number / IMEI Number
  3. Email us at: support@irepairathome.in

Our support team will verify your request and assist you accordingly.

⏱ Resolution Time: 48–72 hours from the time of complaint

5. Warranty Limitations

  • Warranty is limited only to the parts replaced and service performed
  • If only parts were purchased, warranty covers replacement of parts only
  • If repair service was included, warranty also covers labor related to that repair

6. Warranty is Not Applicable in Following Cases

Warranty will be void under the following conditions:

  1. Physical or accidental damage (drops, cracks, pressure damage)
  2. Water or liquid damage
  3. Visible lines, blank screen, or display issues caused by damage
  4. Excessive or critical damage affecting internal components
  5. Frame bending, twisting, or structural damage
  6. Mishandling or improper use after repair
  7. Unauthorized repair attempts or tampering
  8. Internal hardware tampering
  9. Software-related issues not linked to repair
  10. Rooted or jailbroken devices
  11. New damages unrelated to original repair
  12. Data loss during or after repair (customers must backup data)

7. Pre-Repair Conditions Not Covered

Warranty will not apply if:

  • Device had existing internal damage before repair
  • Frame or body damage was already present
  • Manufacturing defects unrelated to repair
  • Water damage existed prior to service

8. Important Notes

  • We are responsible only for the repair/service performed by us
  • Any physical damage after repair will void the warranty
  • Customers are advised to backup all data before repair

9. Refund Policy

  • Refund is not applicable on installed spare parts
  • Please refer to your order confirmation for more details

10. Contact for Warranty Support

📧 Email: support@irepairathome.in
📞 Phone: +91 83750 82026
🌐 Website: https://irepairathome.in/